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Spend Less on Your Energy Bill with SDG&E

At the beginning of the COVID-19 crisis, SDG&E put emergency customer protections in place to help ease the financial burden many Southern Californians were suddenly feeling. The California Public Utilities Commission (CPUC) has extended the emergency customer protections to June 30, 2021. Normal business operations will resume on July 1, 2021. Take advantage of their discounts before they expire! If you've recently lost your job or need financial assistance, you may qualify for savings on your monthly bills, even if you've never qualified before or are receiving unemployment benefits.

  1. If you have a past-due account balance, SDG&E encourages you to set up a flexible payment plan. Credit and collections activities will resume on July 1, 2021. You can set up payment arrangements online on My Account or through the SDG&E mobile app. Visit for more information.

  2. From monthly discounts to one-time payment assistance, SDG&E has different programs available to help manage bills, such as their CARE or FERA programs. Visit to learn more.

  3. Renters impacted by the COVID-19 pandemic may qualify for rent and utility payment assistance. Call 2-1-1 to learn more.

  4. If you are currently a CARE or FERA customer, you may also be eligible for debt forgiveness. Visit to find out if you qualify or call SDG&E's Customer Care Center at 1-800-411-7343.

  5. Program recertification and verifications for CARE, FERA, and Medical Baseline will resume on July 1, 2021. SDG&E will notify you via email or mail if additional documentation is needed.

To see how SDG&E can help, visit and answer a few easy questions.

If you are an SDG&E business customer, normal credit and collection practices are scheduled to resume on July 1, 2021. Avoid disconnection and set up a payment plan and rest easy knowing you're covered. Visit to learn more.

Did you also know that SDG&E has a 5-minute online survey to help you identify ways energy inefficiencies in your home could be costing you money? Taking the survey is easy. All you have to do is identify how you use energy in your home, and you'll receive a personalized action plan that includes programs, tips, or tools that can help you save.

Step 1 - Visit and log in to your account.

Step 2 - Click "Ways to Save" (upper right), select "Ways to Save" in the menu, then click on the link to "Take a home energy survey." The survey will ask for details about your home, appliances, and energy use.

Step 3 - You'll receive an action plan with energy-savings tips that are personalized for you and your home.

Take the online survey now at


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